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Service Advisor - Truck Care 1 1

Company: Loves Travel Stops & Country Store
Location: Tulare
Posted on: May 3, 2021

Job Description:

Req ID:211683Service Advisor - TruckCareWelcome to Love's!Our service advisorsarecustomer-focused professionalswholisten to the customer's concerns and advisethem on the best possiblesolutions.Theyare passionate about getting our customers back on the road quicklywhile driving profit through sales of service, repairs and parts.Service Advisor Responsibilities:Greeting customers in person or by phone and providing exceptional customer serviceListen to the description of problems or serviceneededDetermine type of service requiredbased on diagnosisand prepare repairordersEstimate the time and cost of everyrepairAdvise customers on other availableservicesSecureagreement from the customer prior to all repairsManages delivery of required repair action by successfully setting and managing customer expectations and acceptsaccountability for delivering outstanding servicelevelsClearly explain the requested service of every truckAct as aliaisonbetween the customers and techniciansMaintains documentation, including purchases orders, invoices, work orders, etc.Verify all final invoices and reconcile work performed andchargesWe have a lot to offer:Medical/dental/vision andlifeinsuranceplansFlexibleschedulingRoad to Success program for career developmentOn-the-job trainingCompetitive pay (paid weekly)Holiday pay401(k) with matching contributions/Quarterly bonus opportunityQualifications:Ability to workflexible shifts"including nights, weekends, and sometimesholidaysPrevious experience as a service manager or supervisorPrevious mechanical experienceAbilitytodosome light lifting (no more than 50lbs) and bendingonce in awhileExcellent communication skillsBasic math and computer skillsDiversity Statement:From the founding of Love's, our leaders have been passionate about providing excellent customer experiences and helping our Team Members grow. We do both within a culture of respect and inclusion. In order to sustain this culture, we will welcome individuals who are diverse in experiences, age, race, gender, sexual orientation, religion and physical or mental ability. Also, we are committed to sustaining a professional working environment where ALL people feel respected. By doing these things we will cultivate diversity of thought and a spirit of innovation.Company Growth:The opportunities for professional growth are our biggest benefit!Love'scontinues to grow at a rate of 40+ new stores per year throughout the US. Love's is consistentlyrankedhighlyon Forbes Magazine's annual listing of America's largest privately held companies. Whethercorporate,retail,restaurant, ortruck care, we offer you the opportunity todriveyour own career. Join #teamloves today!Job Function(s): Truck Tire CareLove's Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we've provided customers with highway hospitality and "Clean Places, Friendly Faces." We're passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love's Family of Companies includes:Gemini Motor Transport, one of the industry's safest trucking fleetsSpeedco, the light mechanical and trucking service specialistsMusket, a rapidly growing, Houston-based commodities supplier and traderTrillium, a Houston-based alternative fuels expert

Keywords: Loves Travel Stops & Country Store, Tulare , Service Advisor - Truck Care 1 1, Other , Tulare, California

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