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Chemistry Services Technical Sales Manager

Company: Merieux NutriSciences
Location: Tulare
Posted on: March 14, 2019

Job Description:

Purpose of Job:Assist Sales personnel by providing expert information as it pertains to area of expertise. This position is responsible for partnering with sales to implement pricing strategy and promote the growth of revenue.Job DutiesAssist the Premier and Select sales personnel in closing new business by providing timely technical information and proposal support.Support the close of new business opportunities, which include global Silliker locations that utilize North American services, as assigned by providing timely and technically sound proposals and support.Function as the liaison between sales, client, operations and quality as opportunities are defined or closed and serve as the day to day routine technical contact for all parties in your area of expertise.As needed, work directly with other Sales personnel to provide training to the sales and client service personnel on current topics related to Silliker services.Create and maintain documentation for the field sales personnel, such as, proposal templates, example Certificate of Analysis (COA) and explanation of service documentation, in your area of expertise, while offering ongoing suggestions to enhance and upgrade current systems.Participate in marketing and sales related activities, such as development of test codes, participation in trade shows, review of marketing materials and tracking satisfaction metrics.Provide support for processes, within your area of expertise, at the FSC and utilization of our European chemistry expertise.Provide guidance and technical expertise to the client and company personnel to understand and solve their technical needs and issues.Assist the client with initiation of Silliker onboarding process and become client point of contact after the closing of the sale.Provide necessary consulting and expertise to maintain client relationship and differentiate Silliker in the marketplace.Provide corporate and other company personnel with necessary client information to document the progress of client onboarding, technical needs and details on how these correlate with existing Silliker technical systems.Identify where gaps are found between client needs and existing Silliker systems and work with internal personnel to identify means to meet client needs.Develop and maintain expertise in food science and related technologies through available scientific literature and by contributing to scientific publications and presentations.Maintain knowledge of Laboratory Information Management System (LIMS) and CRM systems that are required to complete job responsibilities.Support corporate quality, marketing and overall continuous improvement to drive market penetration efforts.Function as a source of new ideas to identify departures from the quality systems or test procedures, and document and recommend we meet the client needs while maintaining Silliker quality guidelines.Perform other related duties as needed.

Keywords: Merieux NutriSciences, Tulare , Chemistry Services Technical Sales Manager, Executive , Tulare, California

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